Active World's bait and switch operation (Community)

Active World's bait and switch operation // Community

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m a r c u s

Apr 11, 2001, 6:53pm
I have been discussing with AW in email, trying to resolve a matter which
they don't seem to care about.

I was told in December when I signed up that I could have my citizenship
credited towards a world. Now they want to charge the full price.

I will have to pay the same price for a world that inlcudes a citizen. That
means either you pay $100 for a world, NOT $80 unless you know you want it.

How was I supposed to know then I wanted to invest money for a world before
building and learning it?

insanity

Apr 11, 2001, 7:52pm
As far as others getting your grams... your name will have changed on their
contact lists to your new name based on your cit # so you are safe there. Yes it
is rude that anyone annoys or steals. As far as AW caring... well, don't hold
your breath... they just care for your green.

[View Quote] > I have been discussing with AW in email, trying to resolve a matter which
> they don't seem to care about.
>
> I was told in December when I signed up that I could have my citizenship
> credited towards a world. Now they want to charge the full price.
>
> I will have to pay the same price for a world that inlcudes a citizen. That
> means either you pay $100 for a world, NOT $80 unless you know you want it.
>
> How was I supposed to know then I wanted to invest money for a world before
> building and learning it?

carolann

Apr 11, 2001, 8:01pm
Except..if the citizen who stole the name is also on the same contact
lists..then the name will appear still..as if nothing has changed. All
contact lists you and the thief both appear on will see the name and
think it is still you unless you inform them. There will be a changed
name yes, but it will be the one that you meant to switch to
temporarily. If citizen A and citizen B switched names and were both on
the contact list of citizen C..Citizen C still sees A and B...how would
he know they switched names unless he was told?
[View Quote]

m a r c u s

Apr 11, 2001, 9:54pm
The post has nothing to do with someone stealing another one's account.

Please read the post again more carefully.

[View Quote]

ananas

Apr 11, 2001, 9:59pm
They both replied to the wrong thread - it wasn't against you.
Check the thread above, that was the one they replied to.

[View Quote]

carolann

Apr 11, 2001, 10:10pm
I'm very sorry...I posted a reply based on the post that preceded mine.
Both were in the wrong place...but now that I'm here...I wasn't aware
you could apply the cost of your existing citizenship to a
world......the trial worlds they offer for 30 days are supposed to help
you decide if you like world ownership, but if they promised that they
should of course honor it. It would help maybe if this was an e-mail
correspondence you had with them. But if they don't honor that and you
keep the world, it's a nice gesture to offer the extra citizenship to a
tourist who is particularly helpful to you, or maybe to one who seems to
especially like your world. Hope it works out.
[View Quote]

m a r c u s

Apr 11, 2001, 11:42pm
"I wasn't aware you could apply the cost of your existing citizenship"

Apparently, you can't. They sell you a citizenship, then when you want to
get a world they sell you a world which includes a citizen. If I knew about
that, I wouldn't have bought a citizen and built as a tourist. Then, I
would have purchased a world for $80. If I buy a world now, it would come
to a total of $100.

"It would help maybe if this was an e-mail
correspondence you had with them."

In my original post I said, "I have been discussing with AW in email"

Please read these posts carefully, sorry for snapping but when you type the
same thing over and over again and people don't read your words it gets very
frustrating trying to communicate.


[View Quote]

jfk2

Apr 12, 2001, 12:19am
Well... There is one little thing your are not taking ito an account
here concerning the world buy. If it's a small world
p10/5 type you get ONE free cit with that. But generally the bigger
the world is that you buy... The more free cit's that go along
with that world. So if you bout something like a p200/100 world
you migght end up with 5 - 7 free cits and not just plain one.

m a r c u s <none at sfsdfsd.come> wrote in
<3ad5081b at server1.Activeworlds.com>:

>"I wasn't aware you could apply the cost of your existing citizenship"
>
>Apparently, you can't. They sell you a citizenship, then when
>you want to
>get a world they sell you a world which includes a citizen. If I knew
>about that, I wouldn't have bought a citizen and built as a tourist.
>Then, I
>would have purchased a world for $80. If I buy a world now, it
>would come
>to a total of $100.

carolann

Apr 12, 2001, 1:31am
----- Original Message -----
From: "m a r c u s" <none at sfsdfsd.come>
Newsgroups: community
Sent: Wednesday, April 11, 2001 8:42 PM
Subject: Re: Clarification on my post


> "I wasn't aware you could apply the cost of your existing citizenship"
>
> Apparently, you can't. They sell you a citizenship, then when you
want to
> get a world they sell you a world which includes a citizen. If I knew
about
> that, I wouldn't have bought a citizen and built as a tourist. Then,
I
> would have purchased a world for $80. If I buy a world now, it would
come
> to a total of $100.

As I said, I have read the world purchasing pages very thoroughly and
saw that I can see if I like it for free for 30 days...a good deal I
thought. Then when I am ready to buy a world I can send the $100 (for
example) and was happy to see included in the cost are 1, 2 or 3
citizenships..a bonus I thought...the world itself was what costed $100.
It never mentioned anything about a trade-in allowance. I still think
they should honor your special agreement with them, however I guess they
get to set the pricing and we either go along or not. As jfk2 pointed
out, some worlds come with more, so their intention does not seem to
have them as trade-backs...maybe as something a world owner can put to
other uses. Seriously though, if it does say that somewhere and I missed
that too..please let me know..I have some money coming. (kidding here
though...they are a great bonus)


> "It would help maybe if this was an e-mail
> correspondence you had with them."
>
> In my original post I said, "I have been discussing with AW in email"
>
> Please read these posts carefully, sorry for snapping but when you
type the
> same thing over and over again and people don't read your words it
gets very
> frustrating trying to communicate.

I'm sorry, I understand your anger..but I guess what I was getting at
was on the strength of the saved e-mail correspondence with them I am
quite certain if you went about things the right way you will get them
to honor their written promise, provided that's how the wording went.
You said "discussing with AW in email"...have they flat out refused
yet..or are they slow in replying...have you sent them a copy of their
email stating they would allow this? They can, if need be, be reached by
phone as I have done. I admit I can't recall if they have a toll free
number, but you could find that out and if they do...that would
certainly be my next step. Bait and Switch is a serious legal offense
where I am from..and also a serious accusation. Was this a special
circumstance or request? I did read your post carefully and didn't see
how it came about that they promised this. I have read the pages
regarding purchasing a world very thoroughly on several occasions and
don't recall of seeing that stated...but a gaurantee by them should have
to be honored. Persistance usually pays off.

world

A trial world is great for this..and 30 days really fires us your
enthusiasm if you really end up wanting to buy.

s p a r k

Apr 12, 2001, 2:03am
After the licence your just paying for the cits! I got two free cits with my
world, whis was, of coarse, 40$!
How do you like dem apples?
~S p a r K

[View Quote]

m a r c u s

Apr 12, 2001, 2:33am
Can you tell me the advantage of multiple citizens then?

I can only sign on with one screen name at a time and if I bounce from one
account to another my contacts can't contact me.

[View Quote]

jfk2

Apr 12, 2001, 2:48am
That too is a simple answer. It's FREE advertisement. Think about it.
You buy a world. Even a tiny p10/5 you get ONE free cit. What do you
do with it. You might have a friend that you know who my have asked
or told you that they wished they could get a cit but don't have the $$
to buy one. So you are nice & let them have that free cit. You just
saved your friend $19.95 for the one year. But next year comes
and your friend is now hooked on AW. how fast will your friend
pay for his cit renewal? That answer is FAST. And aw has now gained
one more paying member. It gets more dramatic the bigger worlds you
buy. You might get say 7 free cits. OK.... As in Broadway World...
they have a BW Builder account [May have gotten that as a FREE cit
when they bought the world. And they also have a BW Helper account...
Same there... got another free cit. and any others they may have given
them to their friends. So next year when the friends free cits run out...
They will make sure they get it renewed. And the world owners will
make sure that they pay the extra $39.90 for their 2 extra accounts
they use for world building. [NewYork World has the same thing with the
New Yorker build account] But AWCOM now has a few more happy paying
coustomers.
m a r c u s <none at sfsdfsd.come> wrote in
<3ad53032$1 at server1.Activeworlds.com>:

>Can you tell me the advantage of multiple citizens then?
>
>I can only sign on with one screen name at a time and if I bounce from one
>account to another my contacts can't contact me.
>
[View Quote]

carolann

Apr 12, 2001, 3:04am
Aha! Now I can call you on not reading thoroughly :-) I quote what I
wrote earlier "But if they don't honor that and you keep the world, it's
a nice gesture to offer the extra citizenship to a tourist who is
particularly helpful to you, or maybe to one who seems to
especially like your world." One advantage I didn't mention is you can
use the new citizenship to build if you like to build undisturbed
too..using your normal cit's privileged password so all your work is in
your normal cit name, then when you want to have fun with your AW
friends..you can do that in your normal citizenship. And as long as your
world is renewed, so will the citizenship.

[View Quote]

s p a r k

Apr 12, 2001, 3:32am
No the cit doesn't get re-newed with thw world :(
I use my one of my extra ones to build, and gave the other to my co-CT
becuase his cit expired, go figure :D.

[View Quote]

run facter run

Apr 12, 2001, 12:37pm
[View Quote] Right, and you know us well enough to say that for truth right ? Some of us
actually care about the community and the users, you know. I hate blanket
statements like that.

Facter

m a r c u s

Apr 12, 2001, 5:37pm
"honor that"

that=emailing? or does that=give discount if I were to purchase a world?


[View Quote]

m a r c u s

Apr 12, 2001, 5:45pm
"But if they don't honor that...."

that = emailing or does that = discount if I try out the citizenship, then
pay for a world later

AW will get $20 more ($100 total) from each person that buys a citizenship
first if they charge that citizen who could have paid for a world at $80
instead of $60 using the smallest world as an example.

[View Quote]

m a r c u s

Apr 12, 2001, 5:53pm
"And as long as your world is renewed, so will the citizenship."

If I could have my citizenship renewed with the $10 renewal fee for the
smallest world the following year, YEAH I would pay. That is half the cost
of a citizen.

But, I am afraid to say, if you purchase a world you will be guranteed to
have to pay $30 the next year.

I proposed this for AWschool. They should offer a truespace and a world
combo for $100. Then they can do various things liek upgrade True Space and
sell the upgrades.







[View Quote]

nornny

Apr 12, 2001, 6:59pm
Excuse me marcus for being so unprepared in my following statements, I
haven't read thoroughly the posts in this thread.

But you seem pretty anal over the fact that you're getting a citizenship or
multiple cits for a world. :) I'm assuming that the cit is not part of what
you're paying for, but rather just a "freebie" to entice more prospective
world owners. That free cit can't be transferred as a renewal to your cit
because for one, I doubt awcom has a way of doing that and if they did, it
would take more time than just handing one out. And two, the cit isn't for
you silly, it's for you to give to a friend, a tourist of your world, or for
an account used for building if you have a building team. When you're
getting multiple cits, you can prolly use it for all three reasons I
explained up there. :))

I guess the cit is just a kind gesture passed down in the AW social ladder.
:)) But what you're paying for is the world, I don't believe any of the
money you're using to pay is going for the citizenship(s) account. Just an
extra. :))

As for the bouncing from contact to contact thing, that's not what the cit
is usually used for, unless you're using it as a secret identity. :)
Usually, you put building privs, ps privs, and other world privs on that new
cit and you log in with a priviledge password to use it. :)) That's what
I've seen being done in other worlds.

Nornny

[View Quote]

carolann

Apr 12, 2001, 9:06pm
[View Quote] > AW will get $20 more ($100 total) from each person that buys a
citizenship
> first if they charge that citizen who could have paid for a world at
$80
> instead of $60 using the smallest world as an example.

First of all you mentioned "discount if I try out the citizenship, then
pay for the world later".
The way I see it, you try out the citizenship by being a tourist..if you
like that then for $20/year you get more. You try out the world by
getting a trial..if you like it you pay full price and have extra
citizenship(s) as a bonus. No mention is made of a discount if you try
out a citizenship, then pay for a world later..at least I haven't seen
it. By "honor that" I meant the special agreement you may have had with
them...I never saw exactly how that came about nor have you clarified
when or how you reached this agreement with them so that is how I had to
word it. To my knowledge it isn't mentioned where most of those seeking
to buy a world can see it. Also, yes it is true that AW will get $20
from each person who buys a citizenship and $(whatever amount) if he
also buys a world..to paraphrase what I understand you to say, because
they are two seperate purchases from all I understand. It seems
otherwise the infamous Immigration guy would offer the package of
citizenship/world to tourists. It's been awhile but I don't think he
does.

carolann

Apr 12, 2001, 9:21pm
[View Quote] It doesn't? I based my belief that the citizenships were also renewed on
the fact that their renewal page also lists them in the chart.
http://www.activeworlds.com/products/renewal.html Since it isn't the
original purchase page but the renewal page it implies that I thought.

[View Quote]

s p a r k

Apr 13, 2001, 2:43am
Well prove it!
If AW accually cared about it's customers it wouldn't be going down the
hole(whole company not just you)!

[View Quote]

s p a r k

Apr 13, 2001, 3:44am
Screw the PPW, why not use the whole thing :)
It's what I do when I build, easy than hassling with PPWs for me.

[View Quote]

agent1

Apr 13, 2001, 11:39am
I've heard of many companies (ESPECIALLY "dot-coms") that don't make a profit for a year or two... This really doesn't mean they don't care about their customers.


-Agent1


[View Quote]

facter

Apr 13, 2001, 11:53am
[View Quote] *shrugs*

Dont know where you get that idea, but as always, the illuminati will create
their own realities =)

Email support some time, you'll see how much I care about the users =P

Facter.

jfk2

Apr 13, 2001, 1:25pm
I know of 3 companies that don't make any $$$ right now.

1 - www.broadway-world.com [Broadway World on AW]

2 - JFKMusic.com [Me - Yes I too have a DOT com] [This is my MIDI web
site AND one of the worlds that I host... It's Object Path uses my
site too - RPG]

## I have a something thing that LAUNCHES
from this site. ##

###))) 3d.jfkmusic.com = My message forums for ActiveWorlds, Vectorscape,
Outerworlds and any other 3d universe out there. It's the WEB version
of the NEWSGROUPS type of thing. You do NOT need to be a citizen of
any of the universes to post messages. AND it's a free style posting.
Anyone may post. FREE to join. [Hosted by - www.delphi.com]

3 - bodiesinyouremail.com - ME again - This is going to be a profitable
thing after i line up some more things for it though & then go live with
it. But it's one of those ADULT things that i'm working on and I have
many allready in there... Just waiting on the GREEN LIGHT for a few and
it's launch time soon. One of the things I'm waiting on is my account
in the FREE Age Check Group.

agent1 <Agent1 at my.activeworlds.com> wrote in
<3ad70192$1 at server1.Activeworlds.com>:

>I've heard of many companies (ESPECIALLY "dot-coms") that don't
>make a profit for a year or two... This really doesn't mean
>they don't care about their customers.
>
>
>-Agent1
>
>
>"s p a r k" <crazyglue3 at hotmail.com> wrote
>in message news:3ad68400 at server1.Activeworlds.com...

agent1

Apr 13, 2001, 1:33pm
But you're not a corporation in any sense -- You're an individual and don't count. When I said "dot-coms", I meant companies specializing in something over the internet (Activeworlds.com, Inc., for example).

-Agent1

[View Quote]

j b e l l

Apr 13, 2001, 2:40pm
www.awjbell.com ..AWJBell Services..

....the connection per month costs more then i make in three.. lol.. thank god for real jobs..

--
- JBell

____________________
| |
| AWJBell Services |
| http://www.awjbell.com |
| news://awjbell.com |
| platinum.awjbell.com |
|____________________|
[View Quote]

jfk2

Apr 13, 2001, 5:52pm
Then what ever you do... Don't tell these marketing mews magazines that
i'm an indivuidual. To them i'm a company big enough to send me a bunch
of their business & marketing newsletters & zines all for nothing.
Right now i receive about 5 or so marketing & business & pc gamming
news all for nothing per week. I love it. So if i'm big enough for them
to count me as a business... Then i must be a business.

agent1 <Agent1 at my.activeworlds.com> wrote in
<3ad71c62$1 at server1.Activeworlds.com>:

>But you're not a corporation in any sense -- You're an individual
>and don't count. When I said "dot-coms", I meant companies
>specializing in something over the internet
>(Activeworlds.com, Inc., for example).
>
>-Agent1
>

the derek

Apr 13, 2001, 6:34pm
<!doctype html public "-//w3c//dtd html 4.0 transitional//en">
<html>
what is with you and that card game? sheesh.. what is it anyway
<br>ahhhhhhh this is driving me crazy tell me nowwww!
<br>hehehe
[View Quote]

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