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Nov 19, 2002, 6:24am

Hi All,

I've got a slight problem with my Windows Update.

I'm using Windows XP and apparently the Windows Update program has a new version. It tells me to click Update Now so that I can update the software and install it. I click it and wait about 1 minute and it goes back to where the 'Update Now' icon is. I've tried the MS Websites; found nothing.

Anyone else having or had this problem and know the solution?

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| Anduin (317281) |
| o The Gorean Scribe |
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Nov 19, 2002, 7:01am

I've had a lot of problems with www.windowsupdate.com doing something like
this. It'll say "Preparing for download" and one hour later it's still
preparing.

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OS: Windows XP Prof. Build 2600
Processor: AMD Athlon, 1.2GHz
Memory: 256MB RAM
DirectX Version: DirectX 8.1 (4.08.01.0810)
Card: ATI Radeon 7000/VE 32MB (Driver Recent As of 10-14-02)
Video Mode: DX7 (w/o T&L)
Version: 3.4 Beta Build 442
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Nov 19, 2002, 3:27pm

I have seen similar behavior caused by script blocking programs like NIS, STOPzilla or Popup Stopper; if you run anything of the kind, temporarily disable it and try again. Also WU requires cookies so check if a program or the web browser itself blocks them.

-Baron


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Nov 19, 2002, 8:15pm

[View Quote]
Ok, I haven't got any of these programs running, but I did have my cookie security settings set up to 'High'. But this usually wasn't a problem when running normal Windows Update and updating my computer. Maybe it needs cookies for this software upgrade though, dunno.

I'll let you know.

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Anduin (317281)
- The Gorean Scribe
- http://www.anduin-lothario.com

Nov 19, 2002, 8:28pm

[View Quote]
Ok, I've tried this, put my cookies right down to low, overridden the cookie handling for the site, added it to trusted and nothing...

I start off with http://www.anduin-lothario.com/temp/snapp001.jpg
It comes up with this update software thing http://www.anduin-lothario.com/temp/snapp002.jpg
I click Update Now and I get http://www.anduin-lothario.com/temp/snapp003.jpg
For about a minute it sits on there, doing something and it goes right back to http://www.anduin-lothario.com/temp/snapp002.jpg.

Strange stuff!

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Anduin (317281)
- The Gorean Scribe
- http://www.anduin-lothario.com

Nov 19, 2002, 8:37pm

Some more ideas that you can try:
Go to C:\WINDOWS\Downloaded Program Files right click Update Class, remove. This will force the WU AX to redownload
Delete C:\Program Files\WindowsUpdate
Tools/Internet Options/Delete Files check delete all offline content.

Btw it's obvious you are upset, your screenshots have an extra p :)

-Baron


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Nov 19, 2002, 9:41pm

[View Quote] Thanks Baron, that did it for me. Everything works like a charm again; you're very knowledgeable with these things!

> Btw it's obvious you are upset, your screenshots have an extra p :)

LoL, really? Sorry about that.

--
Anduin (317281)
- The Gorean Scribe
- http://www.anduin-lothario.com

Nov 19, 2002, 9:50pm

in internet options (the advanced tab) make sure that either TLS or SSL are
checked....

also try checking or unchecking "http 1.1 through proxy servers"


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Hal9000 (290462)
Worlds: Discover, Planets, Revolt76


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