To Rick Noll a long and sincere letter (Community)

To Rick Noll a long and sincere letter // Community

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yo momma

Aug 7, 2001, 11:11pm
Dear Mr. President, Rick Noll,

Perhaps someone said words you did not like. Perhaps they were
frustrated that you have ignored the serious and very real pleas of the
users for many years and that is the cause of their frustration. Perhaps
they are not the majority and that is because the majority has lost hope
in trying and they no longer speak out. Don't be blind to think that
since they still use AW they are happy. They use because there is no
replacement yet but Adobe is on it's way and they have a huge resource
team. Be wise, respect the users words. For many years users have
requested that AW do something to protect people's privacy such as
blocking telegrams and being online without showing on the contact list.
Protecting the hard work of seq creators by encrypting them in the cache
folders and many many more items. AW has completely ignored all of that.
AW has never addressed those security concerns but has attempted to
avoid the users and seek corporate dollars to save it's own butt. There
is nothing wrong with corporate sales unless you are doing it while
ignoring the people's money who brought you to the place you are at now!

I find it hard to believe that you have still not grown to realize that
before any corporation is going to invest in your team, they are going
to research your background. There is almost a 50% ratio out on the net
as far as comments about the company. There are those who are happy
newbies and then there is a vast resource of aggravated unanswered
complaints. That would really make me NOT want to endorse my company's
budget to your team when I reviewed that info. Perhaps I would tell my
team to sit and wait and see if management turns around before I decided
to invest in your software. Why would I think you would treat my company
any differently than you have your users? I have read how companies have
purchased universes for tens of thousands of dollars and have the same
complaints as the $20 user. When I spend $10k with IBM or Sun, they are
always polite and professional and they work toward the needs of their
customers.

In closing, I hope you will make some changes. I hope that the new board
member will listen to these words and invoke some REASON to AW. I hope
the aw users words will be heard and you will not use excuses as you
have for many years. You deserve the flak you receive for your lack of
doing for this long. Suck it up boy and don't let your hurt ego get in
the way of the stockholder's company. You still have all the potential
to grow and achieve a good status. It is a wise man that learns from his
errors. It is a successful one who learns and grows with that knowledge,
then apologizes and moves the company forward to better times. The main
thing that has happened in AW Rick is that you and J.P got salaries and
Criterion sold you their upgrade they made because you had stockholder
cash to spend on it. Poor Roland slaves away with some help from ham it
seems. Roland is not even up to all of AW's features and why should he?
I doubt Adobe is run on a one man knows the whole tamale foundation. In
fact, I know they do not. Maybe reduce your own salary to be able to
hire some customer care specialists and programmers? Maybe step down
before called down at a board meeting? Maybe that is not necessary
yet... you can still turn around and listen. Perhaps change for the
better. You know you could really have a lot to be proud of with AW,
truly proud I mean. Not the current proud that is unwarranted because
the users are still put through neglectful hell because they feel any
hope of their words being heard is years lost!

Oh, yes, for the ego, AW 3.1 is nice. Rotate and all the new Criterion
advancements are nice. Here! Here! for Criterion!!! Here!! Here!! for
Roland and his helper Ham!!! Here!! Here!! for you that you got AW
public!!! and perhaps one day I pray there will be a Here!! Here!!!
for the day AW listened and implemented needed safety and privacy
features among many of the the other cries of it's users. Never could
understand why AW did not license with real player to implement RP here.

I wish you well and I hope you will take time to hear my words through.
From all the letters I have ever seen from you it appears you disregard
words because you see someone get angry with you and your feelings get
hurt and you find excuse to run away from the issues. You have even
suggested them immature and childish. Is that fair to say when running
away from the reality as you have done yourself can be termed the same?

Peace to all...

wing

Aug 8, 2001, 2:03am
*sigh* Please people, don't reply to this jackass in the groups, take it to email.

[View Quote] <255kb of high-res pics and HTML goes here>

eep

Aug 8, 2001, 2:21am
Or, better yet, report it to his ISP and email provider's abuse email address. His ISP is bellatlantic.net and his email is with Yahoo.

[View Quote] > *sigh* Please people, don't reply to this jackass in the groups, take it to email.
>
[View Quote]

mike zimmer

Aug 8, 2001, 2:32am
I say we ban him, that took about 5 minutes to download for me.


[View Quote] [View Quote] Well put Yo ... or whoever you are.

I might add:



and...



and...




and...

*Not holding breath waiting for AWC to take users seriously*

Let another round on newsgroup posting format begin !!

*yawn*

insanity

Aug 8, 2001, 2:55am
Good words, just stop taking my exit and e-mail names. BTW, I replied here
so the thread stops being ruined because someone unaware posted pics. This
letter is worth the read.


[View Quote] > Dear Mr. President, Rick Noll,
>
> Perhaps someone said words you did not like. Perhaps they were
> frustrated that you have ignored the serious and very real pleas of the
> users for many years and that is the cause of their frustration. Perhaps
> they are not the majority and that is because the majority has lost hope
> in trying and they no longer speak out. Don't be blind to think that
> since they still use AW they are happy. They use because there is no
> replacement yet but Adobe is on it's way and they have a huge resource
> team. Be wise, respect the users words. For many years users have
> requested that AW do something to protect people's privacy such as
> blocking telegrams and being online without showing on the contact list.
> Protecting the hard work of seq creators by encrypting them in the cache
> folders and many many more items. AW has completely ignored all of that.
> AW has never addressed those security concerns but has attempted to
> avoid the users and seek corporate dollars to save it's own butt. There
> is nothing wrong with corporate sales unless you are doing it while
> ignoring the people's money who brought you to the place you are at now!
>
> I find it hard to believe that you have still not grown to realize that
> before any corporation is going to invest in your team, they are going
> to research your background. There is almost a 50% ratio out on the net
> as far as comments about the company. There are those who are happy
> newbies and then there is a vast resource of aggravated unanswered
> complaints. That would really make me NOT want to endorse my company's
> budget to your team when I reviewed that info. Perhaps I would tell my
> team to sit and wait and see if management turns around before I decided
> to invest in your software. Why would I think you would treat my company
> any differently than you have your users? I have read how companies have
> purchased universes for tens of thousands of dollars and have the same
> complaints as the $20 user. When I spend $10k with IBM or Sun, they are
> always polite and professional and they work toward the needs of their
> customers.
>
> In closing, I hope you will make some changes. I hope that the new board
> member will listen to these words and invoke some REASON to AW. I hope
> the aw users words will be heard and you will not use excuses as you
> have for many years. You deserve the flak you receive for your lack of
> doing for this long. Suck it up boy and don't let your hurt ego get in
> the way of the stockholder's company. You still have all the potential
> to grow and achieve a good status. It is a wise man that learns from his
> errors. It is a successful one who learns and grows with that knowledge,
> then apologizes and moves the company forward to better times. The main
> thing that has happened in AW Rick is that you and J.P got salaries and
> Criterion sold you their upgrade they made because you had stockholder
> cash to spend on it. Poor Roland slaves away with some help from ham it
> seems. Roland is not even up to all of AW's features and why should he?
> I doubt Adobe is run on a one man knows the whole tamale foundation. In
> fact, I know they do not. Maybe reduce your own salary to be able to
> hire some customer care specialists and programmers? Maybe step down
> before called down at a board meeting? Maybe that is not necessary
> yet... you can still turn around and listen. Perhaps change for the
> better. You know you could really have a lot to be proud of with AW,
> truly proud I mean. Not the current proud that is unwarranted because
> the users are still put through neglectful hell because they feel any
> hope of their words being heard is years lost!
>
> Oh, yes, for the ego, AW 3.1 is nice. Rotate and all the new Criterion
> advancements are nice. Here! Here! for Criterion!!! Here!! Here!! for
> Roland and his helper Ham!!! Here!! Here!! for you that you got AW
> public!!! and perhaps one day I pray there will be a Here!! Here!!!
> for the day AW listened and implemented needed safety and privacy
> features among many of the the other cries of it's users. Never could
> understand why AW did not license with real player to implement RP here.
>
> I wish you well and I hope you will take time to hear my words through.
> From all the letters I have ever seen from you it appears you disregard
> words because you see someone get angry with you and your feelings get
> hurt and you find excuse to run away from the issues. You have even
> suggested them immature and childish. Is that fair to say when running
> away from the reality as you have done yourself can be termed the same?
>
> Peace to all...

jerme

Aug 8, 2001, 2:57am
You guys flip over the smallest thing. R E L A X !!!! It was 255kb. Not
even a meg. It took me like, what.. 7 seconds, to download?!? 5Megs or more
and i would get a little upset... But come one give the guy a break. At
least he had some nice pics...lol

--
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Jeremy Booker
JTech Web Systems
(www.JTechWebSystems.com -- Coming Soon)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
[View Quote]

insanity

Aug 8, 2001, 3:04am
I agree, the pics and words associated were worth the view.



[View Quote] > You guys flip over the smallest thing. R E L A X !!!! It was 255kb. Not
> even a meg. It took me like, what.. 7 seconds, to download?!? 5Megs or more
> and i would get a little upset... But come one give the guy a break. At
> least he had some nice pics...lol
>
> --
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Jeremy Booker
> JTech Web Systems
> (www.JTechWebSystems.com -- Coming Soon)
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
[View Quote]

anduin lothario

Aug 8, 2001, 3:07am
Jerme,

> You guys flip over the smallest thing. R E L A X !!!! It was 255kb. Not
> even a meg. It took me like, what.. 7 seconds, to download?!? 5Megs or
more
> and i would get a little upset... But come one give the guy a break. At
> least he had some nice pics...lol

You have no idea do you? I don't go through messages one by one and view
their sizes before clicking on them. I synchronize the newsgroups I have
accounts with. On the AW Newsgroups it downloads all new headers and their
bodies. And with my 56k connection is a pain in the ASS!
Not to mention that I live out in the country with bad phonelines, so the
best download speed I get is 1.3k/sec. HTML Posting isn't my main problem,
but adding a bunch of pictures is. And what about those people with download
limits?

--
,,,,,
(o o)
--ooO-(_)-Ooo---
___|___|___|___|_
_|___|___|___|___
___| Andy |___|_
_|___|___|___|___
___|___|___|___|_
--ooO-----Ooo---

--==[(/ ÅñÐûïÑ LøTHåRïø \)]==--
http://www.anduin-lothario.com
--==[(/ ÅñÐûïÑ LøTHåRïø \)]==--

wing

Aug 8, 2001, 3:11am
I never said *who* to email :)
Bellatlantic is a former ISP of mine, willing to cancel you over anything (as I found out)
[View Quote]

jerme

Aug 8, 2001, 3:21am
Ehh.. stop your pathetic whineing (tying his best to sound like eep...not
doing a very good job...). Ohhh.. so that's why you guys bitch so much
about big messages. What to fix your problem? Stop synchronizeing
news.activeworlds.com... It's not that hard. Mark all your messages as read.
Then open group, download new headers, and read the messages that have
interesting topics. No need for synchronizeing, it's a waste. Your phone
lines are a seperate issue, one that you must deal with.

--
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Jeremy Booker
JTech Web Systems
(www.JTechWebSystems.com -- Coming Soon)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
[View Quote]

jerme

Aug 8, 2001, 3:25am
Well, they were knock-off's of the real pics of that style. You know.. the
ones that are actully encouraging, and nice....lol But, they were still
good. Heh.. ;-)

--
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Jeremy Booker
JTech Web Systems
(www.JTechWebSystems.com -- Coming Soon)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
[View Quote]

mike zimmer

Aug 8, 2001, 5:07am
Well, is should have to change it. I have a 28.8 connection and since I cant
download other messages while that one is downloading it wastes my time just
sitting there. He could have taken that HTML and made in into a webpage, say
on geocities, its not that hard!

[View Quote]

eep

Aug 8, 2001, 6:09am
Not the point, newbie. He was purly trying to be a dick, plain and simple.

[View Quote] > You guys flip over the smallest thing. R E L A X !!!! It was 255kb. Not
> even a meg. It took me like, what.. 7 seconds, to download?!? 5Megs or more
> and i would get a little upset... But come one give the guy a break. At
> least he had some nice pics...lol

eep

Aug 8, 2001, 6:09am
<shrug> *I* did.

And why aren't you putting a blank line between your reply text and quoted text, hmm? Tsk tsk...

[View Quote] > I never said *who* to email :)
> Bellatlantic is a former ISP of mine, willing to cancel you over anything (as I found out)
[View Quote]

icey

Aug 8, 2001, 10:41am
Actually Adobe would like to have only the 0.0001% of AW features but
they have not. Do not mention Adobe in the AW NewsGroup it isn't wise.
If some companies do not care investing in AW, we are very sorry, there
is not only money in this world, and companies are so many, they open
and fire with the average speed of a jet, to be proud of having
something unique is very rewarding and this company seems to care also
for this.

I have built a world for Adobe months ago, here's some info

software download time (dsl connection)
8 minutes
after this time the software is not installing at all I have problems, I
will try to send a message in the Forum, I didn't find any good help
file for this or support emails

support
they have a website with forms for bug report and Product Feature
Request
they were down for a long time and it was almost impossible after the
upgrade, so they said, to download and install the new software

listed world rules:
If you want your world to be listed in their software you will
automatically lose all copyrights on it

Any photograph or art you submit to Adobe by you for use and
distribution on this Web site (the "Art") is NOT confidential and will
not be treated as confidential by Adobe. By sending the Art to Adobe,
you grant to Adobe an unrestricted, irrevocable license (a) to use,
reproduce, display, perform, modify, transmit and distribute the Art and
(b) to sublicense others to do any and all of the foregoing. You
represent that the Art does not violate the rights of any third party,
including copyright, patent, and trademark, and you agree to indemnify,
defend, and hold Adobe harmless from and against any and all liability
and costs incurred by Adobe in connection with any claim arising out of
any breach of your representations herein. You are prohibited from
uploading, posting, or transmitting to or from this Web site any
unlawful, threatening, libelous, defamatory, obscene, scandalous, or
pornographic material, or any other material that could give rise to any
civil or criminal liability under law.


possibility to get in contact and talk with the staff
I didn't see any

NewsGroups
they have an online web forum

3D building
they have a custom modeler which allows building simple models

3D environments
very vrml looking like both for the d/l time needed, and the possibility
to move inside the environment
the rendering of pictures is very good, the rendering of models and the
technology used is very objectable

thanks
icey

[View Quote]

nornny

Aug 8, 2001, 11:42am
There comes a time when HTML is allowed here to add greater effect to
stupidity. We don't encourage it for everything, but you know when the time
is right to post in HTML and when it's not, macb's HTML was at the rare but
right time. :) I enjoyed it. lol.

Nornny

[View Quote]

sw chris

Aug 8, 2001, 7:19pm
You can't "deal" with phone companies. :D

SW Chris

[View Quote]

sw chris

Aug 8, 2001, 7:23pm
Ugh I can't stomach through reading through another long and boring letter.
But if my guess is correct, you're basically saying Mr. Noll doesn't care
about us users, and to which I'd reply... AWDebate. Response to GK's
letters of concern. Response to GK's Citizen's Union proposal. Hey, he's
responding. He's promised. He's going to have a more visible involvement
in the community. So much the better.

SW Chris


[View Quote]

agent1

Aug 8, 2001, 7:26pm
As I understand it, AWDebate is a citizen-run world that is for any and all "debating"... J B E L L can probably correct me if I'm wrong.

-Agent1

[View Quote]

j b e l l

Aug 8, 2001, 7:29pm
That I can.. There's an article in AWNews.com but maybe i'll elaborate on the purpose and running of AWDebate.. I'll start a new
thread though so ppl who want to know don't miss it..

[View Quote]

tony m

Aug 8, 2001, 11:09pm
i again must say you need to think of those who are running clients
that do not support/are not able to view HTML or binary attachments.

[View Quote] *snip*

datedman

Aug 22, 2001, 12:02pm
Wow despair looks kina peaceful :)

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