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Sep 3, 2003, 9:36pm

Does error reporting actually get sent to AWI?

The box that pops up and gives us a choice of sending the error report or
not when AW shuts down - illegal error?

Would a technical person please answer. Citizens send those reports thinking
they are going to AWI. Are they?

Is the best policy to continue emailing support at activeworlds.com when there
is a problem?

Sep 3, 2003, 9:52pm

[View Quote] When a program crashes and you click submit error it gets sent to
microsoft for debugging. I think it's goal is to eliminate errors in
the kernel, or something weird like that.

--
--Bowen--
http://bowen.homelinux.com/sys/
Yeah, it's that good.
(Maybe an AW section in the near future?)

Sep 3, 2003, 10:28pm

*talks in a technical voice* Well, when you click the button named "send" it
doesn't actually go to support at activeworlds.com it instead goes through many
other legal, technical, and public relations advisors for the Microsoft
corporation. At such a time when it is read, instead of forwarded on to
someone else who should care more, it is then deleted. In which case, no one
ever knew that your session of AW, the 3D virtual browser, died a horrible
and utterly catastrophic system death. So, in the meantime, what you should
perhaps do, is electronically message Active Worlds Incorporated the
situation of such a crash, and perhaps ask them if something is wrong with
the system that your purchased online, or at some random computer appliance
and technology store. And, they may not reply, but it is a generally known
fact that if such an event occurs, your computer is old and obsolete, and
you should simply go and pay 13,000 USD for a computer which is top of the
line, but will be obsolete next week, and go through the same routine next
week as you have this week. *ends technical voice*

LOL if that made any sense to anyone, I will be utterly amazed :D it was
mostly just... well... telling you to e-mail AWI instead of clicking send :D

J

[View Quote]

Sep 5, 2003, 7:04am

The Lady: this is part of windows, not AW. Why do you think it comes up for
other programs? Wud be scary if it went to AW, lol... *writes vb program:
Private Sub Form_Load()
Err.Raise 13' CALL TYPE MISMATCH
End Sub

*

*compiles & sends 2 the lady*

LOL

~John

[View Quote]

Sep 5, 2003, 7:34am

AW needs to clarify (and the ng would be a good way to do that) whether
error reporting sent in this fashion is received and taken action on by them
or not.


[View Quote]

Sep 5, 2003, 10:32am

AW doesn't need to clarify because its nothing to do with their software.

On Windows 9X/ME (possibly 2K/NT) it did not have this feature and displayed
a normal runtime error. WindowsXP however displays a "Send Error Report"
message.

[View Quote]

Sep 5, 2003, 4:01pm

[View Quote] Activeworlds cannot keep track of updates to kernels and update their
faqs accordingly.

--
--Bowen--
http://bowen.homelinux.com/sys/
Yeah, it's that good.
(Maybe an AW section in the near future?)

Sep 5, 2003, 8:15pm

This error reporting dialog is only specific to Windows XP. It does not exist on anything prior to XP. AWI can do nothing about it, since it's Microsoft-specific.

[View Quote]

Sep 5, 2003, 10:28pm

Say NO to Windows XP.

Sep 6, 2003, 5:17pm

Umm... no to Windows besides XP, lol

--
-.Duo. (342836)
[View Quote]

Sep 6, 2003, 5:28pm

Mmm XP is the best thing for MS to produce so far IMHO

[View Quote]

Sep 6, 2003, 5:30pm

[View Quote] I think FS9x was the best.

--
--Bowen--
http://bowen.homelinux.com/sys/
Yeah, it's that good.
(Maybe an AW section in the near future?)

Sep 6, 2003, 5:33pm

Crashy crash crash :D

~John

[View Quote]

Sep 6, 2003, 5:34pm

[View Quote] Actually it was pretty stable on my 286, now, if you ran it from DOS in
windows 95... yes. But if you didn't run it while you're in Windows you
were pretty much good. Running a program inside another program
designed for an operating system spells crashy crash crash. But then,
FS95 was a lot less stable than FS9.

--
--Bowen--
http://bowen.homelinux.com/sys/
Yeah, it's that good.
(Maybe an AW section in the near future?)

Sep 6, 2003, 8:44pm

FS98 was best.

[View Quote]

Sep 8, 2003, 3:42pm

If you get an error and copy the text to AWI in an email to
support at activeworlds.com we get it.

E


[View Quote]

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